Process Automation

Team

Our Process Automation Team focuses on off-loading repeatative tasks to cloud-based systems. Most directly, this team builds software that frees people to work on more human things.

The team specializes in contact center and CX automation, and as a Twilio partner, develops solutions that maximize the power of communication systems.

Contact Center

Twilio Solutions

Dabble Lab

Dabble Lab is a recommended Twilio partner with deep experience building automated customer engagement solutions powered by Twilio.

We provide development and support services for some of Twilio's most demanding use cases and maintain the Twilio Autopilot CLI which automates deployments for some of the most complex AI bots running on the Twilio platform. In addition to our extensive experience with Twilio Autopilot, we also provide custom development for other Twilio products including:

  • Custom Flex Contact Center Deployments
  • Flex Plugin Development
  • Automated Twilio Deployments and Testing

Our Twilio Experience

We have worked extensively with the following Twilio products and services.

Programmable SMS

Text messaging API

Programmable Voice

Telephony API

Twilio Flex

Cloud contact center solution

Autopilot

AI bots and voice assistants

Programmable Video

Real-time video platform

Twilio Live

Live video and audio streaming

Twilio Studio

Visual builder for Twilio apps

Twilio CLI

Command Line Interface

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